Every export format — CSV download, XLSX download, and FTP — is driven by the same configuration, set on the Export tab of the Definition page. Changing it there changes what all of them produce, plus the on-screen Orders table itself.

Field order and visibility

Drag fields to reorder them, and use the checkbox to include or exclude each one. Order and visibility apply everywhere — the Orders table columns and every export format always agree.

FTP export

Configure your FTP destination once (admin only) from the Orders page. Export (the bulk action) sends every order that hasn’t been exported yet in one file; each order also has its own per-order export action that always re-sends regardless of prior export state.

Split into Order + Item rows by quantity

Some customers need one export row per physical item (pallet, box, etc.) rather than one row per booking. Turn this on to have each order with a quantity ≥ 1 expand into a header Order row plus one Item row per unit, with a new Entity column marking which is which.

Pick which field drives the count (Quantity field), then set each individual field’s placement to Order or Item:

• Fields set to Order appear only on the header row (e.g. reference, scheduled date).
• Fields set to Item appear identically on every generated item row (e.g. weight, if it’s a per-item value in your data) — the same source value is repeated on each item row, not divided.

If no quantity field is chosen, or a given order’s quantity is blank, zero, or not a number, that order exports as a single row exactly like today — nothing changes unless you configure it.